๐ŸŒ€ Hurricane Guide

Hurricane Damage?
Here's what two claims look like.

Most homeowners think they have one claim after a hurricane. They have two โ€” wind and flood, covered by two separate policies, with two adjusters, two timelines, and a disputed boundary between them.

Built by homeowners who've navigated coastal hurricane claims โ€” and by people who've spent years reviewing where two-policy claims quietly go wrong.

Free account ยท No payment required ยท Instant access

๐ŸŒŠ
Phase 1 โ€” Before the Storm
Preparation
  • Verify whether you have a separate flood policy
  • Calculate your named storm deductible in dollars
  • Know whether wind coverage is TWIA, Citizens, or your insurer
  • Take baseline video of your home and all contents

Flood policies have a 30-day waiting period. Coverage windows close when a storm is named. The decisions that protect you must be made before season โ€” not after.

๐ŸŒ€
Phase 2 โ€” Most Critical
After the Storm
  • Document wind damage and flood damage separately
  • Call both insurers within 24 hours โ€” homeowners and flood
  • Begin water mitigation within 48 hours โ€” mold clock is running
  • Establish what entered through wind vs. what rose from outside

The wind/flood determination is the most contested question in hurricane claims. How you document in the first 72 hours determines how that question gets answered.

๐Ÿ“‹
Phase 3 โ€” 6โ€“12 Months
Filing & Recovery
  • Two adjusters, two timelines โ€” keep both moving simultaneously
  • NFIP Proof of Loss must be filed within 60 days
  • ALE comes from homeowners policy only โ€” NFIP has none
  • Coastal contractor market means estimates will diverge

Hurricane claims are the only type where two separate insurers may each attribute damage to the other's policy. Organization across both claims is what closes that gap.

What Costs Hurricane Homeowners the Most

None of these are careless mistakes. All of them are preventable.

๐Ÿ’ง
Not having a flood policy before storm season

Homeowners policies don't cover flooding. NFIP has a 30-day waiting period โ€” and coverage windows close when a storm is named. Most homeowners discover this only when the water is already inside.

๐ŸŒŠ
Accepting wind/flood attribution without pushing back

Both insurers have financial incentive to attribute damage to the other policy. Homeowners who accept the first determination without asking for the evidence basis routinely leave significant money behind.

๐Ÿ•
Delaying water mitigation past 48 hours

Mold in a coastal climate can begin growing within 24 hours. Insurers can and do contest mold remediation costs when mitigation was delayed. Most homeowners wait for the adjuster โ€” and that wait is costly.

๐Ÿ“„
Missing the NFIP 60-day Proof of Loss deadline

To dispute any aspect of your flood settlement, you must file a Proof of Loss within 60 days. Missing this deadline forfeits your right to challenge. Most homeowners don't know this deadline exists.

Everything You Need to Navigate a Hurricane Claim

Use the checklist to track both claims. Use the playbook when the wind/flood question becomes a dispute.

๐ŸŒ€ Interactive Tool

Hurricane Claim Checklist

A three-phase guide through preparation, storm documentation, and two-claim recovery โ€” including the Before the Storm phase that needs to happen before hurricane season.

  • ~25 items across 3 phases โ€” Before Storm, After Storm, Filing & Recovery
  • Pre-season phase built in โ€” flood policy, named storm deductible, baseline docs
  • Wind/flood documentation guidance in the After the Storm phase
  • NFIP filing deadlines and mold mitigation built into Filing & Recovery
  • Hands off to your ClaimEase task list to coordinate both claims
๐Ÿ“Œ Tip:Don't wait until after a storm. The Before the Storm phase has decisions that can only be made before hurricane season.
Get the Interactive Checklist โ†’
๐Ÿ“– Complete Guide

The Homeowner's Hurricane Claim Playbook

The two-policy reality, wind vs. flood determination, and how to coordinate two separate claims through recovery. 8 parts, free to read.

  • Why homeowners policies don't cover flooding โ€” and what does
  • How the wind/flood determination works โ€” and how to protect yourself
  • How to file and coordinate two separate claims simultaneously
  • Why water mitigation within 48 hours is non-negotiable
  • NFIP limits, ACV contents, and the 60-day Proof of Loss deadline
  • Named storm deductible, mold sublimits, and ordinance & law coverage
๐Ÿ“Œ Tip: Already in the middle of this? Jump straight to Parts 3 and 4 โ€” the wind/flood determination and two-claim coordination.
Read the Full Playbook โ†’

Hurricane claims are the only claim type where you're filing with two separate insurers at the same time.

ClaimEase tracks both claims in one place โ€” communications, documents, expenses, and timelines โ€” so nothing falls through the gap between two policies.

Not insurance, legal, or financial advice.

Start Your Hurricane Claim Organized โ†’

What homeowners ask most

Does my homeowners policy cover flooding from a hurricane?

No. Homeowners policies do not cover flooding โ€” not from storm surge, rising water, or overland flooding. Flood damage requires a separate policy through the National Flood Insurance Program or a private flood insurer. If you don't have a separate flood policy, flooding is not covered at all. How the two-policy reality works is in Part 1 of the playbook.

How does my insurer decide whether damage was from wind or flooding?

This is the central dispute in major hurricane claims โ€” and both insurers have financial incentive to attribute damage to the other policy. What you document in the first 72 hours significantly influences how the determination gets made. How to protect yourself is in Part 3 of the playbook.

What is a named storm deductible?

Many coastal homeowners policies include a separate deductible for named storms โ€” almost always a percentage of your home's insured value, not a flat dollar amount. A 5% deductible on a $500,000 home means $25,000 out of your pocket before insurance pays anything. Calculate the actual dollar amount before storm season. More in Part 1 of the playbook.

Why does mold matter so much in hurricane claims?

In coastal climates, mold can begin growing within 24 to 48 hours of water intrusion. Most homeowners policies cap mold remediation at $10,000 to $25,000. Insurers can contest those costs if you failed to mitigate promptly โ€” water mitigation needs to start within 48 hours, not when convenient. More in Part 5 of the playbook.