🏠 Disaster Claim Guides

Find your disaster.
Get the right guide.

Every disaster type has different coverage rules, different deadlines, and different ways claims go wrong. Find your situation and get a free playbook and interactive checklist built for exactly what you're dealing with.

7 disaster types covered
All guides free — no account required
Interactive checklists save your progress
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Fire
Structure fire, house fire, partial or total loss

Contents inventory from memory, smoke and soot scope, ALE through an 18-month rebuild, and the AOB contracts you must not sign on day one.

  • 32-item checklist across 4 phases
  • Contents inventory methodology — Part 3
  • Smoke & soot coverage rules — Part 4
  • Investigation phase — Part 5
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Wildfire
California, Texas, and western states — FAIR Plan included

Community-scale loss with FAIR Plan coverage, California state regulatory protections, contractor scarcity, and a 2–4 year rebuild timeline.

  • 28-item checklist — starts at evacuation
  • FAIR Plan coverage explained — Part 2
  • California state protections — Part 4
  • Smoke-only claims for surviving structures
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Hurricane
Wind damage, storm surge, two-policy claims

Named storm deductibles, wind vs. flood determination, coordinating two separate claims simultaneously, and mold as a downstream certainty.

  • Checklist across 3 phases
  • Wind vs. flood determination — Part 3
  • Filing two claims at once — Part 4
  • Named storm deductible guide
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Flood
NFIP and private flood insurance claims

NFIP vs. private flood rules, the 60-day Proof of Loss deadline that forfeits your claim if missed, ACV-only contents, and the no-ALE gap.

  • 30-item checklist — 60-day POL tracker
  • NFIP vs. private coverage — Part 3
  • Proof of Loss deadline — Part 7
  • Basement exclusion, no ALE under NFIP
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Tornado
Severe storm, tornado, straight-line wind

Rapid damage, ALE from day one, ordinance and law on rebuild, and managing a multi-contractor scope on partial and total structural losses.

  • Checklist across 3 phases
  • Immediate documentation guide
  • ALE setup and management
  • O&L and rebuild scope
Hail & Wind
Hail damage, wind damage, roof claims

Roof scope disputes, matching requirements for siding and roofing, ACV vs. RCV on shingles, and avoiding the contractor traps common in hail-prone markets.

  • Checklist across 3 phases
  • Roof scope documentation
  • Matching and cosmetic damage rules
  • Supplement and ACV recovery
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Winter Freeze
Frozen pipes, ice dams, burst pipe damage

Sudden and accidental water damage from frozen pipes, ice dam infiltration, the document-before-demo discipline, and scope disputes on restoration vs. rebuild.

  • Checklist across 4 phases
  • Document before demo — critical
  • Sudden vs. gradual damage rules
  • Scope and supplement process
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Not sure which one fits your situation?

Many losses involve overlapping damage — a hurricane that causes both wind and flood damage, a freeze that leads to mold, or fire smoke that damaged a home that didn't burn. When in doubt, start with the dominant cause of your loss. You can always access multiple hubs from your account dashboard.

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